Terms & Conditions


By using our website or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy.


Once we have your approval, we will ship right away. If you receive your ordered product and are not happy with it for GOOD reason then we will refund your payment in full at Love Custom Arts discretion (minus shipping and handling). During the modification process, if you are not happy with all the changes we have made you will be refunded minus our labour costs.

If the parcel is clearly damaged at point of delivery you should refuse delivery on that basis, take a photo and inform us right away so we can make a claim for the price of the item back so we can initiate a re-paint for you. If you accept an item where the box is clearly damaged then the onus is on you to claim the cost of the item back unfortunately.


We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time.  We will endeavour to ensure that all descriptions and illustrations of the items on the site or otherwise provided to you by us are accurate but there may be slight variations due to print, photography and publishing limitations.


Love Custom Art is unable to accept responsibility for charges levied by other countries as customs policies vary widely from country to country. We suggest you contact your local customs office for further information. Please also be aware that cross-border shipments may be subject to opening and inspection by customs authorities.  If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. Usually there are no duties for our products shipped in small quantities.


It is the customer’s responsibility to make sure these images are either copyright free or that the customer has permission to use and supply the images to Love Custom Art. In short, it is the responsibility of the customer to ensure that no photographs or other material supplied to Love Custom Art are in breach of copyright laws.  Love Custom Art warrants that the customer either owns or has obtained copyright(s) or copyright permission to any image which is supplied to Love Custom Art for use/reproduction and the customer agrees to assume full legal and financial responsibility for any copyright suit or action which may take place regarding materials customer has supplied.


Love Custom Art fully endorses and adheres to the principles of Data Protection as set out in the Data Protection Act 1998.

Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with the Data Protection Act 1998 (‘Act’). We fully endorse and adhere to the eight principles of Data Protection as set out in the Act. These principles state that personal data must be:

1. fairly and lawfully processed
2. processed for specified and lawful purposes and not in any other way which would be incompatible with those purposes
3. adequate, relevant and not excessive
4. accurate and kept up to date
5. not kept for longer than is necessary
6. processed in line with the data subject’s rights
7. kept secure
8. not transferred to a country which does not have adequate data protection laws.

Your use of this site and any contract between you and Love Custom Art for the sale of paintings, prints on canvas and oil painting reproductions shall be governed by and shall be construed in accordance with the laws of England and Wales and shall be subject to the non-exclusive jurisdiction of the Courts of England and Wales.